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Effective Date: November 2025
Website: www.mindnovahub.com
Owner: Mind Nova
Contact Email: info@mindnovahub.com

1. Introduction

Welcome to Mind Nova, your creative lifestyle and eCommerce hub for customized merchandise and innovative products.
By accessing or using our website www.mindnovahub.com (“Platform”), you agree to comply with and be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our services.

If you do not agree to these Terms, you may not access or use the Platform or any of our services.

2. Definitions

• “Company”, “We”, “Us”, “Our” refers to Mind Nova, the owner and operator of this website.

• “User”, “You”, “Your” refers to any individual or business visiting or purchasing from the Platform.

• “Products” refers to all physical or digital goods offered for sale on the Platform.

• “Services” includes website browsing, ordering, delivery, design customization, and customer support.

3. Eligibility

To use our Platform, you must be at least 18 years old and capable of forming a legally binding contract. If you are under 18, you may use the site only under the supervision of a parent or guardian.

4. Account Registration

To make a purchase, you may be required to register an account by providing accurate and complete information.
You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

We reserve the right to suspend or terminate accounts if we suspect misuse or fraudulent activity.

5. Products and Services

Mind Nova offers creative and customized merchandise such as t-shirts, mugs, mobile accessories, and other lifestyle products.

All product descriptions, prices, and images are subject to change without notice.
We make every effort to display product colors and designs accurately, but variations may occur due to screen differences or printing processes.

6. Pricing and Payment

• All prices displayed are in INR (₹) unless stated otherwise.

• Payments can be made through Razorpay, Paytm, UPI, Debit/Credit Cards, and Net Banking.

• By making a purchase, you authorize us and our payment partners to process your transaction securely.

• Prices are subject to change at any time without prior notice.

If a transaction fails but money is deducted, it will be refunded as per the payment gateway’s policy.

7. Shipping and Delivery

• We deliver across India and offer worldwide shipping via our logistics partners.

• Estimated delivery times are displayed at checkout but may vary due to external factors.

• Once your order has been shipped, tracking details will be shared via email or SMS.

We are not liable for delays caused by courier or customs processes.

8. Returns, Replacements & Refunds

We strive for your satisfaction. However, due to the customized nature of our products, we only accept returns under the following conditions:

• The item received is damaged, defective, or incorrect.

• The return request is raised within 7 days of delivery.

Refunds or replacements will be processed after inspection.
For refund-related queries, please email us at info@mindnovahub.com with your order ID.

9. Intellectual Property

All content on this Platform — including the Mind Nova logo, branding, designs, text, graphics, photos, and product concepts — are protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

10. User Conduct

You agree not to:

• Post or share any unlawful, offensive, or misleading content.

• Interfere with the operation of the website.

• Use the site for fraudulent or commercial purposes without authorization.

Any misuse may lead to account suspension or legal action.

11. Limitation of Liability

Mind Nova is not liable for:

• Any indirect, incidental, or consequential damages arising from use of our site or products,

• Any delay or failure due to circumstances beyond our control,

• Any unauthorized access to user data due to internet vulnerabilities.

Our total liability in any event shall not exceed the total purchase amount paid for the product.

12. Privacy Policy

Your use of this Platform is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
Please read it here: Privacy Policy

13. Termination

We may suspend or terminate your access to the Platform if we believe you have violated these Terms or applicable laws.
You may stop using our services at any time by deleting your account or discontinuing use of the Platform.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

15. Contact Information

If you have any questions or complaints regarding these Terms, please contact us at:

Mind Nova
📧 Email: info@mindnovahub.com
🌐 Website: www.mindnovahub.com
        Mumbai, India