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Disclaimer: In case of any discrepancy or difference, the English version of this Privacy Policy shall prevail over any translation.

We, at Mind Nova, value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Mind Nova (“Company”, “we”, “our”, “us”) collects, uses, shares, or otherwise processes your personal data through our website www.mindnovahub.com, its mobile site, and related platforms (collectively referred to as the “Platform”).

While you may browse certain sections of the Platform without sharing any information, please note that our products and services are available worldwide, and your personal data may be processed or stored in different countries in accordance with applicable privacy laws. By visiting this Platform, providing your information, or availing our products or services, you expressly agree to be bound by this Privacy Policy, our Terms of Use, and the applicable service/product terms and conditions.

If you do not agree with the terms of this Privacy Policy, please do not use or access our Platform.

Collection of Your Information

When you use our Platform, we collect and store information that you provide to us from time to time. Once you share your personal data, you are no longer anonymous to us. Where possible, we indicate which fields are mandatory and which are optional. You may choose not to provide certain information, but that may limit your ability to use certain features of the Platform.

We may collect personal data such as your:

• Name, email address, contact number, billing/shipping address, and country of residence,

• Payment details (UPI ID, Razorpay, Paytm, credit/debit card, or wallet information),

• Device information, browser type, IP address, and location data,

• Purchase history, preferences, and interactions with our Platform.

This information helps us understand your preferences, enhance your shopping experience, and improve our services and offerings.

We may also use this data for internal research and analytics, including customer demographics, interests, and browsing behavior. Insights derived from such analysis may be shared in aggregate or anonymized form with our partners and affiliates for marketing, advertising, and performance optimization.

Use of Your Information

We use your personal data for the following purposes:

• To process and fulfill orders, deliver products, and manage returns or refunds,

• To personalize your shopping experience and improve our services,

• To communicate with you regarding orders, support, promotions, and updates,

• To detect and prevent fraud, abuse, or security breaches,

• To comply with legal obligations or enforce our Terms of Use.

With your consent, we may access certain device features (e.g., camera, location, or storage) for functions such as KYC verification, product uploads, or payment processing.

You may receive marketing or promotional communications from us based on your previous purchases or expressed interests. You can opt out at any time by contacting us or using the unsubscribe option in our communications.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and offer personalized content and advertisements. Cookies help us remember your preferences, track your shopping cart, and improve site performance.

You may disable cookies through your browser settings, though some parts of the site may not function properly as a result.

We may use third-party analytics tools (e.g., Google Analytics, Facebook Pixel) to understand user interactions and improve our marketing. For more on how Google uses your data, please visit:
https://www.google.com/policies/privacy/

Sharing of Personal Data

We may share your information with:

• Service providers and partners who assist with order fulfillment, payments, logistics, and marketing,

• Payment gateways such as Razorpay, Paytm, and UPI partners for secure transactions,

• Analytics and advertising partners for performance tracking and personalization,

• Legal or regulatory authorities when required by law.

If Mind Nova undergoes a business merger, acquisition, or reorganization, your data may be transferred to the new entity that assumes these responsibilities under this Privacy Policy.

We ensure that all third-party partners adhere to strict confidentiality and data protection standards.

Security Precautions

We implement reasonable technical, organizational, and administrative measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive payment information is transmitted securely via encrypted connections.

However, while we take robust measures to protect your data, no system can guarantee absolute security. By using our Platform, you acknowledge and accept this inherent risk.

International Data Transfers

Since we operate globally, your personal data may be transferred and processed in countries other than your own. These jurisdictions may have data protection laws different from your country of residence. However, we ensure that your personal data is protected in accordance with this Privacy Policy and applicable international data protection regulations.

Third-Party Links and Advertisements

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal information.

We may also use third-party advertising partners to display targeted ads. These partners may collect non-identifiable information about your online behavior to serve relevant advertisements.

Children’s Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that a child has shared data with us, please contact us immediately, and we will take steps to remove such data.

Data Retention

We retain personal data for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, or resolve disputes.
Data may be retained in anonymized form for statistical or research purposes.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data,

• Withdraw consent for processing,

• Object to direct marketing,

• Request data portability.

You can exercise these rights by emailing us at info@mindnovahub.com with the subject line “Privacy Request”.

Your Consent

By using our Platform, you consent to the collection, processing, and sharing of your information in accordance with this Privacy Policy. You also consent to receive transactional and promotional communications via email, SMS, or other channels.

If you share information of another person, you confirm that you have obtained their consent to do so.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. The updated version will be posted on our website with the effective date.
Please review this page periodically for any updates.

Last Updated: November 2025

Grievance Officer / Data Protection Officer

Name: Privacy Grievance Officer
Designation: Data Protection Officer
Company: Mind Nova
Email: info@mindnovahub.com
Address: Mind Nova Hub, Bengaluru, Karnataka, India

Customer Support

For any questions, feedback, or complaints regarding this Privacy Policy or data handling practices, please contact our support team at:
📧 info@mindnovahub.com
🌐 www.mindnovahub.com